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Buku ini disusun dengan bahasa yang mudah dan ilustrasi yang sangat menarik
Ella-Loo and her recently released ex-con boyfriend
Transformative Insights: Practical and simple advice that can change not only your day but your entire life as a leader
Spending much of his professional life travelling in these countries as Head of Emerging Markets at Morgan Stanley
Following the success of his solo movie and 2012's Avengers Assemble
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World Vendor Code_E004 Buku ini disusun dengan bahasaIn the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: "Would you recommend us to a friend?" By asking customers this question, you identify "detractors," who sully your firm's reputation and readily switch to competitors, and "promoters," who generate good profits and true, sustainable growth. You also generate a vital metric: your Net Promoter Score. Since the
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